Powering the resale & recommerce ecosystem for today’s leading brands

The end-to-end platform powering multi-channel resale and full-service recommerce for brands and retailers

The all-in-one platform for multi-channel recommerce

How it worksA diagram visualizing Nok’s all-in-one platform for returns, refurbishments, disposition, and multi-channel resale. Nok routes assets and data through its recommerce engine for optimal recommerce operations and full data transparency throughout the entire product lifecycle.
Refurb & DispositionAn image of a warehouse and servicing facilities. An icon of a commercial building.

Streamline Returns

Route returns directly to Nok’s nationwide network of specialized facilities for asset refurbishment and disposition

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Maximize Recovery

Nok lists and resells your products on branded D2C channels, refurbished marketplaces, secondary markets, and discreet wholesale

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RMA Integration

Nok’s recommerce technology integrates with major retailers and e-commerce platforms to aggregate data, provide discrepancies, and dispositions in real-time

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Gain Visibility

Nok’s real-time and full lifecycle analytics, from RMA to resale, allows for better decision making, supplier quality feedback, and higher recovery value across the product lifecycle

Build a multi-channel resale strategy

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Pricing algorithm + listing strategy avoids cannibalization and ensures maximum recovery

Plug & play Try Before You Buy integrates directly into your existing e-commerce platform

Custom-built Branded Resale websites that link back to your e-commerce stores

Exclusive certified reseller on all major marketplaces and flash sale sites for major categories

The multi-channel resale advantage

Avoid price dilution + Grow your market

Try Before You Buy

Allow consumers to try products for $0 down before they commit to a purchase

Simple integration into any existing D2C site or platform

Full service logistics and fraud protection handled by Nok

Eliminate buyer’s remorse while building brand trust and loyalty with your customers

Branded Resale

Launch a branded resale storefront that retains true-to-brand listings and brand integrity across product lifecycles

Links to existing e-commerce stores for a seamless customer journey

Everything from branded buildout to product fulfillment to dynamic pricing optimization, powered by Nok

Open a new channel of customer acquisition and returns recovery without compromising brand integrity

Exclusive Certified Reseller

Nok is the exclusive certified reseller on all major marketplaces and flash sale sites for major categories

Sell “Certified Refurbished” products without increasing marketing costs

Acquire a new audience of conscientious and discount buyers

Zero worries around MAP or channel conflicts

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Streamline returns with Nok

nok FacilitiesAn image depicting servicing partners interacting with nok’s open API to leverage multiple locations located on a map.
Refurb & DispositionAn image of a warehouse and servicing facilities. An icon of a commercial building.

Nationwide Facilities

Leverage Nok’s return facilities to ensure consistent execution and maximize the value of your returned products leading to enhanced net recovery

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Seemless Integration

Integrate with your existing RMA, returns processing, and warranty replacement systems

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Realtime Insight

Gain real-time visibility into your returns process, status, and performance from the return request through to the delivery of the refurbished product

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An image of a woman pushing children in a stroller superimposed with a logo of Joovy.

“By repurposing and repackaging returned items, we can reduce waste, make quality baby gear more accessible, and help families save money. Together with our partners at Nok, rejoovynated.com will thoroughly inspect and restore every returned product, ensuring that each item meets joovy’s high standards for safety and quality.”

Robert Gardner– CEO Joovy

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Additional recommerce services we provide

Nok can support your entire returns ecosystem

Warranty Replacement

Flexible cost effective solutions for brands to fulfill warranty replacements utilizing returns pipeline.

Warranty ReplacementAn image of a warranty seal.

Recycling

Guarantee the appropriate handling of end-of-life, beyond economic repair, recall, or other products.

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Liquidation

Various discreet liquidation programs to solve all of your inventory problems and divert products from landfills.

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Full Lifecycle Analytics

Real-time analytics from RMA to Resale allows for better decision making, supplier quality feedback, and higher recovery value.

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