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Unify Your

Reverse

Supply Chain

  

Leading brands trust Nok to power their reverse supply chain from start to finish

The Full-Service Recommerce Partner

Nok powers returns, reverse logistics, and multi-channel resale across D2C and retail channels

RETURNS
MULTI-CHANNEL RESALE
ALTERNATIVE DISPOSITION

With Nok, returns have become an integral part of our business and brand initiatives. Nok does such a great job managing our reverse logistics, as well as helping our team strategize and execute the most optimal channels for getting value from those returned goods and assets. I'd highly recommend other brands consider Nok for their recommerce strategies.

KIM SENTOVICH CEO Rachio

Transforming Returns Into Opportunities

Nok is driving circularity for brands through its interconnected suite of technology, facilities, and services

<p>Brand-First Approach</p>

Brand-First Approach

Nok’s brand-first approach to the reverse supply chain allows for tailored workflows, optimized reverse logistics processes, and customized resale strategies to best serve each company’s unique needs and goals.

<p>Reverse Logistics</p>

Reverse Logistics

Nok’s centralized platform streamlines and manages all of the moving pieces of your reverse logistics operations into a single source of truth. Simplify and unify your reverse supply chain.

<p>Multi-Channel Resale</p>

Multi-Channel Resale

Need channels out-of-the-box? Choose from 20+ of Nok’s own resale channels (marketplaces, flash sales, etc.) or add your own! Nok maximizes returns recovery and revenue by capturing new profits through multiple channels of resale, customized to each client’s preferences. 

<p>D2C Branded Resale</p>

D2C Branded Resale

Utilize Nok’s D2C branded resale tools that retain true-to-brand listings and brand integrity across product lines. Everything from the buildout, management, product fulfillment, and dynamic pricing optimization is powered by Nok.

<p>Flexible Facility Options</p>

Flexible Facility Options

Nok’s modular approach allows for full usage of the entire Nok operating system or a plug and play approach to layer into existing systems. You can utilize Nok’s nationwide network of specialized facilities for greater control of movement and handling of products. Or you can layer Nok into existing systems to fill the gaps, power data cohesion, and unlock deeper transparency across your own facilities and operations.

<p>Alternative Recovery</p>

Alternative Recovery

Nok ensures the appropriate handling of non saleable items with a 100% guarantee that no products or materials handled by Nok will ever reach the landfill - we deploy alternative recovery channels including donations, recycling, repurposing, and more. This ensures a positive environmental impact across the entire product life cycle.

Actionable Visibility

Nok provides real-time and full lifecycle analytics data & insights to help with better decision-making across the reverse supply chain

Real-time visibility of returns, refurb, and resale data all in one place

Full visibility of returns receipts with exception & defect reporting

Detailed refurbishing data with failure points captured to identify product design issues

Granular shipment, inventory, and sell-through data for throughput management

Real-time visibility of returns, refurb, and resale data all in one place

Full visibility of returns receipts with exception & defect reporting

Detailed refurbishing data with failure points captured to identify product design issues

Granular shipment, inventory, and sell-through data for throughput management

Seamless
Integrations

Nok’s modular approach and OpenAPI allows for seamless integrations with existing RMAs, returns processing, & management systems. Seamless integrations into existing systems also allows for data aggregation, discrepancy captures, & throughput management in real-time

Real-Time
Transparency

Take advantage of real-time transparency and performance tracking across the product lifecycle. This leads to better decision making, supplier quality feedback, and higher recovery value across the board.

Granular
Performance Tracking

Gain unparalleled granularity into the efficiencies and performance of your returns, refurbishment, and resale operations. Unlock deeper insights into things like exceptions, defects, inventory sales, and pricing trends across the product life cycle from start to finish.

Take the next step in your circular journey

Chat with the Nok team to explore how we can help you revitalize your circular strategies with streamlined returns processing and handling, maximized resale revenues, and a cleaner contribution to the circular economy.

We Support a Collaborative Supply Chain

We work with stakeholders across the circular economy to promote a collaborative approach to sustainability across the supply chain. Our modular approach to circularity allows for welcomed partnerships and seamless integrations.

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